As of the moment, we are only servicing customers within the USA & Canada. Our team is working into expanding our horizons and we will soon start shipping internationally.
Our products are coming from our international warehouse. Depending on various factors, your order will arrive between 1-3 weeks upon confirmation that your order is being processed. Typically an order takes between 8-12 days to arrive.
We receive hundreds of orders a day, so we process them immediately once we receive them. Unfortunately, there is no way to cancel an order once it is placed. Before you checkout, we encourage you to be 100% sure about your purchase.
Of course! As we’ve said, we would be very glad to assist you with your needs and concerns. Just send us an e-mail using our contact form and a representative will soon be at your service. Or email us directly at support@thegiftvault.shop.
We got you covered. Just reach out to support by emailing us directly at support@thegiftvault.shop or use the contact us form and we will make the immediate arrangements to start the return process and arrange to get a working product shipped out to you.
